EEDC CLEARS AIR ON MISLEADING INFORMATION ABOUT PLANNED STS PREPAID METER UPGRADE AND TOKEN IDENTIFIER (TID) ROLLOVER

The Enugu Electricity Distribution Company has cleared the air over misleading information on the planned STS prepaid meter upgrade and the TID rollover. In a press statement made available to Nigerian Notch, by Emeka Ezeh, Head, Corporate Communications stated that, "the attention of Enugu Electricity Distribution Company PLC (EEDC) has been drawn to an information/message which has gone viral on the social media, with part of its content misinforming and misleading our esteemed customers on the planned STS prepaid meter upgrade and the TID Rollover, compelling them to “recharge sufficiently before the 20th of February, to avoid being edged out of supply”.

He said that EEDC wishes to state that this trending information did not emanate from any of the authorized communication platforms of the company and its content is misleading and factually incorrect. Customers are therefore urged not to engage in panic purchase of energy tokens and to disregard this misleading directive, which is borne out of mischief and dubious intent.

"It is advised that authentic information on EEDC operations and activities can be confirmed from its corporate website or any of its social media handles (Facebook, X, and Instagram) or physically from its Customer Service Desks."

Consequently, for the purpose of clarity, EEDC plans to go live with the Token Identifier (TID) rollover by end of February 2024, and customers are expected to update their information as a prerequisite for the meter upgrade using this link: https://validatecustomer.eedc.online/

Additional information on this upgrade and TID rollover is always available at all EEDC Customer Service Desks and social media platforms.

The upgrade is compulsory for all customers using STS compliant prepaid meters, as noncompliance will result in inability of the meter to vend.

During the rollover which may last for 48 hours, the vending platform will be temporarily unavailable for token purchase. To forestall any supply disruption, customers are to ensure that they have enough energy units in their prepaid meters that will sustain them for the period of the rollover.

After the rollover, the very first energy purchase by customers will come with three sets of 20 digits token (KCT1, KCT2, and the energy token). The first token is “KCT1” (which resets the meter), the second token is “KCT2” (which upgrades the meter), while the third token is the energy token (which recharges the meter) for the specified vended amount.

Customers are expected to punch in the first 20 digits which is the “KCT1” and press “enter”, and then punch in the second 20 digits which is the “KCT2” and press “enter”, and lastly, the third 20 digits which is the energy token, to complete the upgrade process.

Customers who might have purchased tokens that are yet to be loaded onto the meters are to ensure they load these tokens before upgrading their meters, as once the meter is upgraded, such tokens will no longer be accepted by the meter.

EEDC reiterates that the upgrade is free of charge and appeals to customers not to allow themselves to be extorted by anyone or group.

For enquiries and clarification, customers are advised to make use of EEDC contact points to avoid being misinformed. These channels include our 24/7 Call Center on: 084 700 100, SMS/WhatsApp: 0815 082 6060 or 0815 082 6061; or any of the social media platforms (Facebook and X: @enugudisco; Instagram: @enugu_disco) or send email to: customerservice@enugudisco.com

Tinubu Appoints Chioma Awuzie Substantive Rector, Fed Poly Oko

President Bola Ahmed Tinubu has approved the appointment of Dr. Chioma Irene Awuzie as the substantive Rector of Federal Polytechnic, Oko, Anambra State. Dr. Awuzie's appointment, which takes effect immediately for a five-year term, follows the recommendation of the Polytechnic's Governing Council, chaired by Sen. Dr. Barnabas Gemade, after a transparent and competitive selection process where she emerged as the leading candidate. Prior to her appointment, Awuzie, who holds a Doctorate Degree in Physical and Materials Chemistry, was a distinguished Chief Lecturer in the Department of Science Laboratory Technology (Chemistry Option) and also Director in-charge of Tertiary Education Trust Fund (TETFund) Projects in the Polytechnic. Under her stewardship, Federal Polytechnic, Oko, witnessed unprecedented advancements in infrastructure and institutional transformation. Her leadership facilitated monumental developments across the Polytechnic’s campuses in Oko, ...

#Watchvideo : SECURITY FORCES BURST THE CAMP OF UNKNOWN GUNMEN IN AKOKWA

Security Forces in the state through a coordinated intelligence report has bursted the camp of the unknown gunmen at Akokwa, Arondizuogu after a long gun duel which resulted to the death of some of the criminals and others arrested. These criminal elements have been known to be behind several attacks in the state such as the killing of police men in Mbaise, Aba Branch in Ehime Mbano, burning down of police stations, attack and attempted kidnapping of former Governor Ikedi Ohakim, abduction of Miss. P.P. Johnson, a female soldier in Okigwe and recently the attack in Akokwa that left many dead. It is obvious that these daredevil gunmen have been perpetuating their evil plans unabated until yesterday when their camp was bursted by security agencies. This is another assurance that our security operatives are leaving no stone unturned in the fight against banditry and other related activities. While it has become obvious that the activities of these non state actors are politically motivate...

Valentine Ozigbo Resigns from Labour Party

In a shocking move, against all speculations over the last few days, Valentine Ozigbo, a close ally of Peter Obi, has announced his resignation from the Labour Party (LP). Ozigbo confirmed his decision to Diaspora Digital Media on Wednesday, February 19, 2025, but declined to provide further details, opting instead to share his reasons during an interactive session on X (Twitter) Space. The session, scheduled for 8 PM, will feature Ozigbo in conversation with Anambra's First Son, @uchepokoye, discussing pressing issues affecting Anambra State, including security challenges, societal fabric collapse, and the hope for a better future. Ozigbo's resignation has sparked interest, with many awaiting his detailed explanation for leaving the Labour Party. His decision comes at a critical time for the party, which has been navigating various challenges in recent months. Credit: Diaspora Digital Media

NIGERIAN NOTCH

Search This Blog