EEDC CLEARS AIR ON MISLEADING INFORMATION ABOUT PLANNED STS PREPAID METER UPGRADE AND TOKEN IDENTIFIER (TID) ROLLOVER

The Enugu Electricity Distribution Company has cleared the air over misleading information on the planned STS prepaid meter upgrade and the TID rollover. In a press statement made available to Nigerian Notch, by Emeka Ezeh, Head, Corporate Communications stated that, "the attention of Enugu Electricity Distribution Company PLC (EEDC) has been drawn to an information/message which has gone viral on the social media, with part of its content misinforming and misleading our esteemed customers on the planned STS prepaid meter upgrade and the TID Rollover, compelling them to “recharge sufficiently before the 20th of February, to avoid being edged out of supply”.

He said that EEDC wishes to state that this trending information did not emanate from any of the authorized communication platforms of the company and its content is misleading and factually incorrect. Customers are therefore urged not to engage in panic purchase of energy tokens and to disregard this misleading directive, which is borne out of mischief and dubious intent.

"It is advised that authentic information on EEDC operations and activities can be confirmed from its corporate website or any of its social media handles (Facebook, X, and Instagram) or physically from its Customer Service Desks."

Consequently, for the purpose of clarity, EEDC plans to go live with the Token Identifier (TID) rollover by end of February 2024, and customers are expected to update their information as a prerequisite for the meter upgrade using this link: https://validatecustomer.eedc.online/

Additional information on this upgrade and TID rollover is always available at all EEDC Customer Service Desks and social media platforms.

The upgrade is compulsory for all customers using STS compliant prepaid meters, as noncompliance will result in inability of the meter to vend.

During the rollover which may last for 48 hours, the vending platform will be temporarily unavailable for token purchase. To forestall any supply disruption, customers are to ensure that they have enough energy units in their prepaid meters that will sustain them for the period of the rollover.

After the rollover, the very first energy purchase by customers will come with three sets of 20 digits token (KCT1, KCT2, and the energy token). The first token is “KCT1” (which resets the meter), the second token is “KCT2” (which upgrades the meter), while the third token is the energy token (which recharges the meter) for the specified vended amount.

Customers are expected to punch in the first 20 digits which is the “KCT1” and press “enter”, and then punch in the second 20 digits which is the “KCT2” and press “enter”, and lastly, the third 20 digits which is the energy token, to complete the upgrade process.

Customers who might have purchased tokens that are yet to be loaded onto the meters are to ensure they load these tokens before upgrading their meters, as once the meter is upgraded, such tokens will no longer be accepted by the meter.

EEDC reiterates that the upgrade is free of charge and appeals to customers not to allow themselves to be extorted by anyone or group.

For enquiries and clarification, customers are advised to make use of EEDC contact points to avoid being misinformed. These channels include our 24/7 Call Center on: 084 700 100, SMS/WhatsApp: 0815 082 6060 or 0815 082 6061; or any of the social media platforms (Facebook and X: @enugudisco; Instagram: @enugu_disco) or send email to: customerservice@enugudisco.com

#Watchvideo : SECURITY FORCES BURST THE CAMP OF UNKNOWN GUNMEN IN AKOKWA

Security Forces in the state through a coordinated intelligence report has bursted the camp of the unknown gunmen at Akokwa, Arondizuogu after a long gun duel which resulted to the death of some of the criminals and others arrested. These criminal elements have been known to be behind several attacks in the state such as the killing of police men in Mbaise, Aba Branch in Ehime Mbano, burning down of police stations, attack and attempted kidnapping of former Governor Ikedi Ohakim, abduction of Miss. P.P. Johnson, a female soldier in Okigwe and recently the attack in Akokwa that left many dead. It is obvious that these daredevil gunmen have been perpetuating their evil plans unabated until yesterday when their camp was bursted by security agencies. This is another assurance that our security operatives are leaving no stone unturned in the fight against banditry and other related activities. While it has become obvious that the activities of these non state actors are politically motivate...

BREAKING: 2Baba Shot Dead In Rivers State

A notorious cult leader and the prime suspect in the brutal murder of the late Divisional Police Officer, SP Bako Angbashim, in the state, Gift Okpara, popularly referred to as 2Baba, has been reportedly killed in a police-led major security raid. The police and other security agencies were said to have conducted land and aerial raids at the identical hideout of the Iceland cult leader and his gang at Idu-Ekpeye in Ahoada East local government area of Rivers on Saturday, February 17. According to The Nation , the Iceland cult leader was reportedly feared dead after the operation. Recall that in September 2023, the late DPO was ambushed and captured by the cult group led by 2Baba in the Odiemudie community, Ahoada East LGA. 2Baba and his gang then took the DPO to the forest, where they killed him and dismembered his body. The cultists then filmed him. Another source, Obi, said he saw no less than 15 vehicles and an Armored Personnel Carrier (APC) during th...

Prominent Leaders Pay Tribute to Late Sen Ifeanyi Ubah, at Anambra Community Candlelight Procession in Awka

Hundreds of mourners, friends, well-wishers, media representatives, and party faithful gathered are presently at Emmaus House in Awka for a candlelight procession to honor the late Senator Ifeanyi Ubah. Chief Egwuonwu in his speech expressed his deep grief over the loss of his friend and brother, Senator Ubah, saying it's hard to find words to convey his emotions. However, he says that he finds solace in the tremendous impact Senator Ubah had on the lives of those he encountered. Chief Owelle Mbaso, leader of Anambra Former Political Appointees in paying glowing tribute said that Senator Ubah led a life worthy of emulation. He said "he knew he wouldn't pass this way again,reason he ensured he impacted on several life's without expecting anything in return." Mr Linus Williams, BLord in a glowing tribute recounted how Late Senator Ubah helped him when he was wrongly accused of sponsoring terrorism. He said " even though I have not meet him or seen ...

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